To start sending and receiving mail on your phone, you just need to know your email username, password, and mail servers.  If you host with us at August Ash, your information looks like this:

• Incoming and outgoing mail servers: mail.yourdomain.com (i.e., mail.augustash.com)
• Username: Your full email address (i.e., support@augustash.com)
• Password: Forgot your password? Contact August Ash.

If you host your email with August Ash, your hosting includes webmail access. Webmail access allows you to check your email from a web page when you’re on any computer.

• Log in here: http://webmail.yourdomain.com (i.e., http://webmail.augustash.com)
• Username: Use your full email address. (i.e., support@augustash.com)
• Password: Forgot your password? Contact August Ash.

August Ash email accounts have a 20MB quota. Exceeding this quota will prevent you from receiving mail.

Using software like Outlook or Apple Mail allows you to store your messages on your own computer (instead of August Ash’s server), which will keep you from running out of space. Be sure to set your delivery settings so that messages are removed from the server instead of saved in both places.

If you aren’t sure how to do that, contact August Ash.

If you suspect you’ve exceeded your quota, log into webmail (http://webmail.yourdomain.com).

Looking at your messages in webmail will show you exactly what is stored on the server. If you’re over quota, try clearing out your trash or sent items folders.

Email can make your life easier, but only if you’re able to send and receive it without problems.

If you need help setting up Outlook on your computer, try downloading one of these guides from August Ash for assistance:

• Setting Up Email:  Outlook Express 6
• Setting Up Email: Outlook 2003

We’ll be posting guides for Outlook 2007 and Apple Mail soon.

If you need help setting up these types of email or if you have some questions about Outlook Express or Outlook 2003, contact one of our Client Services Managers.  They’ll walk you through set up and have you sending and receiving in no time!

Technology is supposed to make our lives easier. Do more in less time.

Email lets you communicate instantly with anyone from anywhere.
The Internet brings you products, services, news and more. You can see just what you want to see anytime you’re ready for it.

But we’ve all seen the darker side. Technology doesn’t always behave the way we want it to behave.  And when this happens, it does not make our lives easier. It makes us frustrated.  Very… frustrated…

We’ll never be able to solve everyone’s squabbles with technology, but we have a few tips that might help.

Problems setting up your email? How do you get email on your cell phone?

We’ll be answering these questions and other common tech conundrums as they relate to August Ash clients.

Check this blog category soon for answers to make your life easier!