The Free Keywords You Haven’t Found Yet
Friday, July 30th, 2010 by August AshAlmost everyone in your organization has something valuable to add to this discussion. Why not ask them which keyword they think customers are searching for?
For example, start with your office manager, or whoever answers the phones for your company. That person is usually your first point of contact for potential customers who have questions. And those questions are like gold to you. Determine what people are asking when they call you for the first time (or if you get a lot of walk-in customers, consider what they’re asking for at the front counter). Chances are, your receptionist could rattle off 15 commonly asked questions along with a slew of “keywords” most people are using when they contact your organization.
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