For After Hours Emergency Support, Call:
Before calling the AAI after hours support line, please be ready to provide the following detailed information:
- Your website's address
- A detailed description of the problem
- Your name, company name, and phone number where you can be reached
Upon receiving your message, we will follow up with you to gather any other information necessary, and provide next steps.
Please note that any billable work performed by August Ash after hours will be invoiced at the increased after hours support rate.
If your request is not urgent and can wait until normal business hours, please leave a voice mail at our main office phone number (952-851-9400), or submit your request online and our developers will address it the following business day.